Sky Pulse Travel
These Terms of Service govern your access to and use of the Sky Pulse Travel website, services, and travel-related products. By using our website or making a booking through us, you acknowledge that you have read, understood, and agreed to these Terms.
Use of Our Services
Sky Pulse Travel provides travel information, quotations, bookings, and related services. Your use of our services must comply with all applicable laws and must not be for any unauthorised or unlawful purpose. We reserve the right to update or modify our services, website features, or these Terms without prior notice.
Booking and Payment
All bookings are subject to availability and confirmation. To secure a booking, you may be required to provide:
- Accurate personal information
- Valid travel documents
- Full or partial payment as stipulated in the quotation
Prices may vary depending on availability, seasonal demand, supplier pricing, or currency changes. Final costs will be confirmed at the time of booking.
Travel Requirements
It is your responsibility to ensure that you:
- Hold valid passports, visas, and health documents
- Meet all entry, transit, and vaccination requirements
- Comply with airline, accommodation, and destination-specific regulations
Sky Pulse Travel is not liable for losses arising from incomplete or incorrect travel documentation.
Supplier Terms
Travel services are fulfilled by third-party providers such as airlines, hotels, tour operators, and transport companies. All bookings are additionally subject to the supplier’s own terms, conditions, and policies.
Sky Pulse Travel acts as an agent and is not responsible for operational delays, changes, cancellations, or service failures by suppliers.
Changes, Cancellations, and Refunds
- Any changes or cancellations requested after a booking has been confirmed may incur supplier penalties or fees.
- Refunds, where applicable, will follow the policies of the relevant supplier. Sky Pulse Travel will assist with processing refunds but cannot guarantee approval, timelines, or amounts determined by third parties.
- A detailed Payments & Refunds Policy is available under the Terms & Conditions section.
Travel Insurance
We strongly recommend that all travellers purchase comprehensive travel insurance to cover unexpected events such as:
- Illness, injury, or medical emergencies
- Trip cancellations or delays
- Lost or damaged baggage
- Missed flights or connections
Insurance remains the responsibility of the traveller.
Use of Website Content
All content on this website, including text, images, graphics, and branding, remains the property of Sky Pulse Travel unless stated otherwise.
You may not copy, reproduce, modify, or distribute any content without written permission.
Limitations of Liability
Sky Pulse Travel will not be liable for:
- Losses arising from delays, cancellations, or changes made by third-party suppliers
- Personal injury, loss, or damage not directly caused by our negligence
- Incorrect information supplied to us by travellers
- Events beyond our reasonable control, including weather, regulatory changes, and unforeseen disruptions
Your use of our website and services is at your own risk.
Privacy and Data Protection
We collect and use personal information in accordance with our Privacy Policy. By using our services, you consent to the handling of your information as described in that policy.
Governing Law
These Terms are governed by the laws applicable in Botswana (or your declared business jurisdiction). Any disputes will be handled in accordance with local legal procedures.
Contact Information
For questions or assistance regarding these Terms, please contact us: Email: bookings@skypulsetravel.com